Below are some Frequently Asked Questions (FAQs) and trouble shooting tips for the Z1 and Z2 CPAPs and Accessories.

If you do not find the answer to your question, you can email Customer Support at customerservice@smallCPAP.com or call us at 855-436-8729. Our Customer Support department is open Monday- Friday 8:00 am- 5:00 pm EST Monday-Friday.

Having trouble programming the comfort settings on your Z2 such as Ramp and Z-Breathe setting? Watch this video to see how to change these settings.

How to program the comfort settings on the Z1 and Z2 CPAPs.

General Questions

Insurance coverage varies greatly from plan to plan, so check with your insurance provider for your exact coverage. Most providers limit the coverage to 1 CPAP machine in a 3 to 5 year period.

Most people pay cash for their travel CPAP because it is second machine in addition to the one they have for home use.

Yes, you can use a travel CPAP full time for your CPAP therapy.

Purchase Questions

Insurance coverage varies greatly from plan to plan, so check with your insurance provider for your exact coverage. Most providers limit the coverage to 1 CPAP machine in a 3 to 5 year period.

Most people pay cash for their travel CPAP because it is second machine in addition to the one they have for home use.

Yes, you can use a travel CPAP full time for your CPAP therapy.

We do not bill insurance. We suggest that you contact your insurance provider to inquire about reimbursement for your CPAP device and use HCPCS code E0601.

Category: Purchase Questions

Yes, the HCPCS code is E0601.  If you are submitting for reimbursement use the E0601 code. The PowerShell battery system does not have a HCPCS code.

Category: Purchase Questions

Please follow the link to find the nearest distributor in your area or call us at 855-436-8724. http://breas.us/where-to-buy-a-cpap/find-a-medical-equipment-supplier/

Category: Purchase Questions

The Z2 system includes: Z2 device, tube adapter, 4 ft. slim-style tube, power supply cord, custom USB cable, HME (travel humidifier), 2 air filters, a Q-lite, the User Manual, and the Getting Started Guide. It does not come with a mask. Most people use the mask they are already comfortable with.

Category: Purchase Questions

The main difference between BiPAP and CPAP machines is that BiPAP machines have two pressure settings: the prescribed pressure for inhalation (ipap), and a lower pressure for exhalation (epap). The dual settings allow the patient to get more air in and out of their lungs.

Category: Purchase Questions

A fixed pressure CPAP device provides a constant therapeutic pressure. The prescription is written as a single pressure such as 12 cmH2O.

An Auto adjusting CPAP provides a variable therapeutic pressure throughout the resting period. The prescription for is written as a range of pressures such as 4-20 cmH20. The therapy will start at the lowest set pressure and then increase as it senses resistance.

Category: Purchase Questions

The warranty on the Z1 is three years from the date the patient purchased the unit from the reseller, with their receipt.  If the patient does not have a receipt, the warranty period starts from the time the DME purchased the device plus a two-month grace period.

Category: Purchase Questions

The warranty on the Z2 is two years from the date the patient purchased the unit from the reseller, with their receipt.  If the patient does not have a receipt, the warranty period starts from the time the DME purchased the device plus a two-month grace period.

Category: Purchase Questions

The warranty on the Z2 is two years from the date the patient purchased the unit from the reseller, with their receipt.  If the patient does not have a receipt, the warranty period starts from the time the DME purchased the device plus a two-month grace period.

Category: Purchase Questions

Please contact us at 855-436-8724, and we would be happy to discuss why the Z2 is, or is not, an appropriate choice for you.

Category: Purchase Questions

No, a BiPAP prescription is specific to a BIPAP machine and cannot be used for a CPAP machine and vice versa. You will need to discuss this with your doctor if you would like to purchase a CPAP device.

Category: Purchase Questions