Below are some Frequently Asked Questions (FAQs) and trouble shooting tips for the Z1 and Z2 CPAPs and Accessories.
If you do not find the answer to your question, you can email Customer Support at supportUS@breas.com or call us at 855-436-8729. Our Customer Support department is open Monday- Friday, 8:00 am- 5:00 pm EST.
Having trouble programming the comfort settings on your Z2 such as Ramp and Z-Breathe setting? Watch this video to see how to change these settings.
The new firmware only corrects a connection issue between the iPhone 11 and the Z1 and Z2 Autos to Nitelog.
Upgrade to the new firmware is not necessary unless you have an iPhone 11. It does not affect the performance or functionality of the Z1 or Z2.
Click on link below for more information.
You can change the date and time on your Z1 or Z2 Auto, by connecting it to our Nitelog app on an iPhone/iPad or most Android devices. The app should prompt you to sync to the local date and time upon start up. If it does not, or if you accidentally hit “no” when prompted, swipe left at the main screen (that shows your Z1/Z2 screen) to access the settings menu. You can manually adjust the date and time on this page.
On a Z1 or Z2 CPAP you can change the date and time by using the Dataviewer Software on a Windows computer.
By law we are unable to distribute the instructions to change the pressure settings for patients. If you have questions on the appropriate pressure on your device, please contact your prescribing doctor and/or sleep specialist. If you are a prescribing doctor and/ or sleep specialist, call us at 855-436-8724 so we can send you the clinician’s manual.
Please note: you must set the ramp time before setting the ramp pressure. If the time is 0 minutes, it will not work.
To change the Z-Breathe setting on your device, start with the unit in standby mode (reading 0.0 for the pressure). Simultaneously hold down the UP and DOWN arrow buttons until APAP or CPAP-2 is flashing. Use the UP and DOWN arrow buttons to adjust the setting and hold down the MIDDLE power button until you see the word ACCEPT on your screen. The unit will then return to standby mode.
Your Z1 or Z2 should have been set to the specific pressure(s) stated on your prescription. You will need to call the provider you purchased your device from to discuss this further, as they hold your prescription. If you prefer to bring your Z1/Z2 to your local doctor or licensed therapist, we can email them the Clinicians Manual with the instructions to set your device.
ON: Press and hold the UP ARROW while plugging the power cord into the end of the Z1/Z2 until the LCD screen reads – bt-on
OFF: Press and hold the DOWN ARROW while plugging the power cord into the end of the Z1/Z2 until the LCD screen reads – bt-off
Z-Breathe is a proprietary algorithm engineered in the Z2 to smooth out the breathing cycle while enjoying the benefits of CPAP treatment. Typically users experience pressure swings while breathing on a CPAP device. Pressure swings occur as a spike in pressure during exhalation and a drop in pressure during inhalation. Z-Breathe is designed to minimize the impact of spikes and drops while keeping the pressure constant, thereby delivering more comfortable therapy.
Pressure swings can vary between users due to lung capacity and other factors. For this reason we have created 3 levels of Z-Breathe to accommodate individual users’ preferences:
— 1 offers mild pressure swing relief
— 2 is the Default Setting and offers moderate pressure swing relief
— 3 is the most aggressive setting for pressure swing relief
To change the Z-Breathe setting on your device, start with the unit in standby mode (reading 0.0 for the pressure). Simultaneously hold down the UP and DOWN arrow buttons until APAP or CPAP-2 is flashing. Use the UP and DOWN arrow buttons to adjust the setting and hold down the MIDDLE power button until you see the word ACCEPT on your screen. The unit will then return to standby mode.
The new firmware only corrects a connection issue between the iPhone 11 and the Z1 and Z2 Autos to Nitelog.
Upgrade to the new firmware is not necessary unless you have an iPhone 11. It does not affect the performance or functionality of the Z1 or Z2.
Click on link below for more information.
By law we are unable to distribute the instructions to change the pressure settings for patients. If you have questions on the appropriate pressure on your device, please contact your prescribing doctor and/or sleep specialist. If you are a prescribing doctor and/ or sleep specialist, call us at 855-436-8724 so we can send you the clinician’s manual.
ON: Press and hold the UP ARROW while plugging the power cord into the end of the Z1/Z2 until the LCD screen reads – bt-on
OFF: Press and hold the DOWN ARROW while plugging the power cord into the end of the Z1/Z2 until the LCD screen reads – bt-off
